Legal
Privacy Policy
Last updated: 30 August 2026
This Privacy Policy explains how Ascend processes information when you create an account and use the service.
1. Information We Process
Depending on how you use Ascend, we may process information including:
- account information;
- subscription and payment information;
- photographs selected for facial analysis;
- facial landmark information;
- facial measurements and ratios;
- analysis scores and results;
- technical and security information.
2. Facial Photographs
Facial photographs you select are used for the purpose of performing the facial analysis you request and displaying your results.
Ascend does not use uploaded facial photographs for advertising or unrelated marketing purposes.
We will not use your uploaded facial photographs to train separate artificial intelligence models without first providing appropriate notice and obtaining any consent required by applicable law.
3. Facial Analysis Information
Ascend may calculate facial landmarks, measurements, ratios, scores, and other geometric information in order to provide the analysis requested by you.
Ascend is not designed to identify your real-world identity from your face, authenticate your identity through facial recognition, or compare your face against a database of identified individuals.
4. How We Use Information
Information may be processed to:
- provide Ascend;
- perform analyses requested by you;
- create and secure user accounts;
- process subscriptions and payments;
- prevent fraud and misuse;
- maintain service security;
- troubleshoot technical problems;
- comply with applicable legal obligations.
5. Account Information
Ascend uses Clerk to provide account authentication and account-management functionality.
Clerk may process information necessary to create, authenticate, and secure your account according to its privacy practices.
6. Payments
Payment and subscription functionality may be provided by Stripe.
Ascend does not need to directly store your full payment card details. Payment providers process payment information according to their own privacy policies and security requirements.
7. Sharing
We do not sell your uploaded facial photographs.
Information may be disclosed to service providers where reasonably necessary to operate Ascend, provide authentication, process payments, maintain security, comply with legal requirements, or protect our rights and users.
8. Data Retention
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, to operate Ascend, and to comply with legal, accounting, fraud-prevention, and dispute-resolution requirements.
Where information is stored locally in your browser, you may also be able to remove it by clearing the website's local browser data.
9. Security
We use reasonable technical and organizational safeguards designed to protect personal information.
However, no electronic storage or transmission system can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on where you live, you may have rights relating to your personal information, including rights to request access, correction, deletion, restriction, objection, or portability.
You may also have the right to lodge a complaint with your local data protection authority.
11. International Processing
Some service providers may process information in countries other than your country of residence. Where required by applicable law, appropriate safeguards will be used for international transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy when the product, our data practices, or legal requirements change.